OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
213 ratings and 136 comments received in the last 90 days.
01 January 2026
Great service and sales guy kept me upto date with all the delivery info
30 December 2025
Love the car even had the roof off at 9 degrees!
24 December 2025
I am very perticulare with my cars. and this is my 5th car from Haliwell Jones, both BMW and Mini, and they have always taken care of things as I requested and they didn't disappoint this time.
18 December 2025
It was a very smooth process. This my 3rd new mini and we noticed that there was no cleaning/care pack in the boot any more. A little disappointing for a car that is otherwise very high spec.
03 December 2025
No messing in showroom good helpful staff .and kept updated
02 December 2025
Staff where excellent
02 December 2025
Prompt delivery and kept informed throughout
27 November 2025
very good
27 November 2025
Really great explanation and kept informed at all times with everything explained clearly
14 January 2026
So easy to work with and I have full confidence in the work force. Always polite and professional.
14 January 2026
My problem was sorted wuickly
14 January 2026
Excellent service knowledgeable team great hospitality and comfortable service area
13 January 2026
Friendly efficient service .
12 January 2026
All the staff were brilliant and friendly
11 January 2026
From the time I dropped off my vehicle too collection completely professional and a lovely friendly group of people.
11 January 2026
Prior and efficient service
10 January 2026
Paul was polite, very helpful and professional expediting the service to meet our time restraints. Great customer service. Thanks to all involved.
04 January 2026
No issue everything done satisfactory.
31 December 2025
A very warm and welcoming environment, the staff couldn't do enough to accommodate you.
FIND Halliwell Jones Chester.
Address
- Parkgate Road, Puddington, Chester, CH1 6EZ
Opening Hours
- Mon–Fri:08:30 - 18:30
- Sat:09:00 - 17:00
- Sun:11:00 - 17:00
Phone
- 0151 906 4000
Chester as well as surrounding areas including The Wirral, Wrexham, Northwich and Frodsham
Address
- Knutsford Road, Off Bumpers Lane, Chester, CH1 4NS
Opening Hours
- Mon–Fri:07:30 - 18:00
- Sat:08:00 - 12:30
- Sun:CLOSED
Phone
- 0151 906 4000
Chester as well as surrounding areas including The Wirral, Wrexham, Northwich and Frodsham
13 January 2026
Friendly atmosphere, knowledgeable and welcoming staff. James understood our needs and requirements and was keen to assist in setting up the functions in the car and communications to both our phones. Helpful after sales service too.