Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

service

4

Again a little pricey

16 November 2019

service

5

Treated well, courtesy car, You cleaned the car after the service

15 November 2019

service

3

Having to travel from Wrexham to Chester requires setting off 7.30 to 7.45 (busiest time) to get to BMW service centre before 9.00. We have been led to believe that this will enable an earlier collection time, before 14.00.

15 November 2019

service

2

Service advisor, Gareth Roberts, did not come across as being customer focused . This is the first time in 12 years we have experienced the poor service from an advisor.

14 November 2019

service

4

Easy drop off at convenient time and met by staff to hand over keys. Car serviced by time agreed but had to ask for someone else to hand car back over as our sales adviser was dealing with another customer and had asked us to wait.

12 November 2019

service

3

They advertised that you could have a free coffee in John Lewis whilst waiting for 2 hours but when I asked about it I was told I had to go to the main showroom to be given a talk on new cars before qualifying

11 November 2019

sales

5

Again whole operation very professional.

11 November 2019

sales

5

Very pleased

11 November 2019

service

5

Good advice given, nice staff

09 November 2019

service

4

All was fine.

07 November 2019

service

5

The lady at the reception was lovely

03 November 2019

service

5

The car was beautiful to drive after the service. There is time to discuss the service.

01 November 2019

sales

5

Diago was wonderful and catered to our every need . The centre was fab halliwell jones and took the time to really listen to what we wanted

31 October 2019

service

4

The car was serviced in the estimated time and was nice and clean on return. Also the use of a courtesy car was very helpful.

30 October 2019

service

5

My lovely Mini is fully restored!

30 October 2019

service

5

Efficient. Everything done to time promised.

29 October 2019

sales

4

Great turn around, less than a week. It would have been nice to receive some dealership goodies on delivery.

28 October 2019

service

4

Always helpful and efficient...... rather expensive though and I don't like having to pay for a taxi into town!

27 October 2019

service

3.5

The service was fine. I was a little unsure of what to do next.

26 October 2019

service

5

Quick booking times. They keep me updated

25 October 2019

service

5

Fantastic customer care at halliwell Jones at 2mills,,before,during and after purchase

23 October 2019

service

5

Excellent service

22 October 2019

service

3

Car is never ready on time

19 October 2019

service

5

Very helpful representative

18 October 2019

service

5

Great service (please pardon the pun) friendly staff and reliable time frame for work

17 October 2019

sales

5

The whole experience was enjoyable and the customer was made to feel special and that the staff were happy that you were happy.

16 October 2019

service

3.5

following a call from the servicecentre to tell us it was ready,we still had to wait 10-15minutes for the car to be brought through for our collection?

16 October 2019

service

3

Disappointed that the digital service history wasn't updated due to a system fault. I wasn't told this and had to find out for myself it hadn't been updated. Means another visit back. If the technology doesn't work go back to a paper service book.

15 October 2019

sales

5

Excellent customer care. Couldn't fault them. Thankyou

10 October 2019

sales

5

As mentioned above the members of the team I dealt with and spoke to were super. Welcoming and helpful with any queries I had. A faultless experience and I would highly recommend this branch to do business through.

08 October 2019

service

5

Whats to say everything went smoothly

06 October 2019

service

5

Again good customer service

06 October 2019

service

5

Having bought my MINI in June at 3 months old my drivers car mat was worn i took my car to Halliwell Jones Chester they changed the mats gave the car a Health check and washed it . I was amazed with the service I was given

05 October 2019

sales

5

Very helpful

05 October 2019

service

3

I gave advance notice that I wanted my tyres checking prior to it's MOT. Unfortunately due to the two rear tyres having metal dust caps the type pressure was not checked because the 'tyre man wasn't on site:"

03 October 2019

service

1

Mini didnt know why it was booked in. Car was in for a new bumper under warranty and brake fluid. Warning light came on a few days after leaving the garage even though health check printed and showed green. Oil urgently needed.

03 October 2019

sales

5

Explains and information given satisfactory

02 October 2019

service

5

Service was completed with very short notice - car was cleaned inside and out when I picked it up

01 October 2019

service

5

Speedy completion and informative feedback

01 October 2019

service

5

Very smooth experience from start to finish

01 October 2019

service

4

Apart from the bill, everything was great!

01 October 2019

service

4

Service was carried out efficiently

01 October 2019

service

4

Job well done

29 September 2019

service

4

Only downside was they didn't screw the dust caps back on to the tyre valves properly and I only noticed once I had lost two.

29 September 2019

service

5

I have used this dealership before and have previously been unhappy with the service and attention I received. I was pleasantly surprised that the Staff were more efficient and cheerful than before.

28 September 2019

service

5

Did the job quick with no issues

24 September 2019

service

5

Efficient, no stress and a clean car at the end

24 September 2019

service

3

Advised time to collect the car after servicing but wasn't ready.

22 September 2019

service

2

This relates to the Service Pack, not the service. I was shocked when I booked in as I was told I didn't have Service Pack. Have had 2 minis from yourselves and one from dealer in Hailsham. Would never have knowingly bought without service pack.

22 September 2019

service

5

Excellent service received