Start to finish was excellent , great comms etc

Good communication

Carly was very attentive, answering all of our questions in a timely manner.

Everyone was pleasant and helpful.

Everything done as expected

Efficient and on the ball

Staff went above and beyond to help me and arrangements were made to drop off and collect around my working hours. Car was fixed and cleaned!

The attention to detail with the service I received and the politeness of the staff.

Excellent service Was able to collect vehicle within 40min or booking in for MOT retest

All my needs were met in a pleasant environment

Excellent service and delivery experience!

I was well informed and enjoyed picking my mini. when picking it up it was very quick as all i wanted to do was drive my new mini

It was very easy just to drop off and collect my car

Excellent service. Very friendly staff

I can't praise the Mini Centre enough for the care and attention shown to us - in particular Carly Whiting for the sale and on handover day, Rachel Darcy.

Courteous and efficient

Really polite staff, good communication from arranging appointment to arrival on the day and informing that the car is ready for collection

All competed and kept up to date very pleased with service and what was carried out.

Kept in the loop at all times when the car was with them, collection and drop off was simple and quick.

Easy online booking in. Friendly staff.

Good customer service from all the team and nothing was too much trouble. A big thank you to Clair, Mike, Colin , Arron and Kevin

Explained everything & went through every stage

Despite having to wait a long time for the parts to arrive, I was never without a coutrtesy car which was dropped off and collected from my home to avoid distruption to me. The workshop called me regularly to update me.

Communication has been key

A very professional experience from start to finish

Great, friendly, competent service.

Smooth and efficient

Rachel was great and really helpful

Rachel always stayed in contact, followed up any questions I posed and was always helpful.

Very happy with service

Everyone lovely and welcoming. Nothing too much trouble.

The staff took on board my concerns and acted on them. They also thoroughly cleaned my Mini in and out returning it like new.

Customer service is good - this is key to instilling trust in attention being paid to car. Always deliver in time and as advised. Like getting updates on progress of work & welcome ability to work in centre whilst waiting for car services etc.

Prompt start on the service. Kept updated on progress. Good price for replacement brakes.

Very smooth and pleasant experience

It was fine in every respect.

It's a very professional operation

Smooth uncomplicated sale and pick up.

Good service and work carried out efficiently

Excellent service and knowledge of product by salesperson.

Vehicle was ready on time

Very helpful and friendly

No reason not to be satisfied, everything done and ready to collect on time

Always ready to help when needed.Staff always so pleasant and helpful which is a rarety nowadays in most places.

your check in system is first rate. The staff are very professional in difficult times help make everything simple and straightforward.

Very impressive

Effortless on my part

Brilliant as always

Efficient book in and collect and good update during the service

Simple and straightforward.