Excellent service all round
Excellent service all round
firstname.lastname@example.org kept us posted throughout and even put a ribbon on our car for Jude's birthday. Great service.
Always had a pleasant experience purchasing a mini and this time was first class
Diego made the test drive, finance and ordering easy and stress free.
Very helpful staff
contents provided matched what was said on the tin
Customer service excellent
Always top service.
Very happy, love my new car, Diego talked me through everything, never felt pressured
Claire Rogerson and Melanie went out of their way to help
The work that was needed was completed and done on time.
Always perfect service
Great experience, they went above and beyond
Very helpful and polite staff.
Carly was attentive and efficient throughout.
My new car was ready when I was told it would be and taking collection of it on the day was simple
Quick turnaround both pre and post service. No hidden extras.
Efficient. Followed a safe and secure system to minimise contact and followed C19 restrictions. It was better than usual - no waiting around in a queue or while they finish washing your car. Was in and out.
Go above and beyond to help
They turned the distress of buying a second hand mini (from a small Independant garage) with major problems into a much calmer situation, they put our concerns at rest by checking the car over and we would not take the car to any other garage now.
From start to finish of my car going in for MOT and service all went smoothly
On time professional throughout
Helpful in offering a solution to my request and preparing an attractive quote for trade-in and purchase.
Professional, polite and an efficient service provided by the team
It was simple straightforward process. Joseph Howard was very easy to deal with and was helpful.
My agent Rachel informed me regularly on the progress of my car at all times. On collecting my car she was very knowledgeable about all features and aspects of the mini. I have never received such a comprehensive experience from any other dealer.
All completed, and happy with MOT pass. Pity the brake warning came up within a week.
COVID restrictions well managed, clear instructions at the entrance on how to proceed, car handed back at agreed time having been cleaned.
Easy to book service and got text and call to remind me near time. Dealt with immediately on arrival , just a couple of minutes to book in friendly smiling reception staff. Got call when car ready again served immediately with a smile on pick up.
Easy drop off and collection with good communication
Kept me me updated on time of service & when completed
Very impressed with overall experience.Felt completely covid safe ...the staff were professional, attentive and efficient.The whole process was excellent.Thank you.
I am happy with the service I have received and been happy with the work carried out by Mini Chester.
They did a great job.
Customer service and support was very good.
Again very happy with all aspects of the service.
Kept informed at all times.
They carried out the service in the time they said they would to my satisfaction
Couldn't have been better
Paul (the salesman) kept me up to date every step of the way and the handover was comprehensive
Easy to drop off and collect. Dealing well with the Covid-19 regulations.
They kept me informed they were courteous and provided a professional service.
I am satisfied with the service I get, if I wasn't I wouldn't come back, but I am, and I do, come back. And I will be back again, being on my own I need a garage I can trust with my car, my experience has always first class. Thank you all PAM
Very friendly service
Expectations re cost were set at the beginning, thank you!
Everything went as expected