service
Great service, covid secure, timely and very informative.
Great service, covid secure, timely and very informative.
The "Team" kept me informed and up to date with the service and repair at all time during the process. They are a credit to themselves, their training and Halliwell Jones. Definitely a 5 Star "positive" asset to the Halliwell Jones Organisation.
The service was done as planned.
Really good and complete service. The real difference between car brands is in the after sales service and Halliwell Jones do this brilliantly
Nice and easy book in and pick up
Never any issues
A pleasurable experience thanks to Rachel Darcy.
We had appointment. my car was ready dealt with swiftly and no issues .
Great sales people. Thanks to Diego and Carly
Friendly covid safe environment kept informed as to how long l had to wait same person dealt with me . Asked for a morning appointment which l got
Well organised with key drop and pickup, under current circumstances the best way to do this
Top sales person Diego
Felt safe from the minute you got out of the car. Well organised
Helpful staff, non pushy.
Efficient service.
Had telephone call prior to appointment and was able to check in and out via machine
No problems at all
Professional yet friendly and so helpful
Very efficient
The sales staff at the two mills site were excellent. they knew their product and were available whenever needed. Nothing was too much trouble with Rachel , Jo and Carly offering an after sales support at any time in the future.
Really well organised approach to securing COVID safe environment- ran like clickwaork.
Despite staff having to work hard with lockdown looming/social distancing/time slots etc we still felt like we were priority customers, I cannot fault delivery as it all happened weeks sooner than expected!
Very impressed with video on how all checks were carried out, really good.
Felt very safe in the showroom and every one friendly and efficient
All went well
Diego went out of his way to get me the mini on time
No issues
Staff were all friendly
Rachel and Carly looked after us brilliantly
Everything was checked on my mini and it had been cleaned.
Great service and confidence my car has been serviced correctly
Appreciated attention to detail and safety during my visit. Staff were friendly and helpful.
Very polite efficient staff!
They are always very helpful. Good customer service!
Wonderful
Gods service in difficult time of virus.
I trust Halliwell Jones to carry out an excellent service when my car is due for all the yearly services
Everything was fixed.
Efficient and good communication
Friendly, informative and always show good communication links
Even though we had to comply to Covid rules we still were able to enjoy the process of buying my car.
Rachel Darcy at your branch at Two Mills, Chester branch kept me up to date with the progress of my mini. We felt safe purchasing the mini she kept everything sanitised and followed all the Covid measures you have put in place.
I was felt with in a friendly professional manor by all staff members.
I was completely satisfied!
Diego knew all the answers to our questions and was really helpful and pleasant. It was a very easy sale for him as I knew exactly the Mini I wanted and he had one in stock.
James was really helpful and phoned me during the day.
Service was excellent
Whole process was stress free and contactless. I feel that this new approach would be a great idea to take forward in the future.
Car was ready quicker than expected
Very efficient. Excellent Covid precautions. Helpful video of the car provided.