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Customer Reviews.

sales

5

Excellent service all round

19 July 2021

sales

5

rachel.darcy@halliwelljones.co.uk kept us posted throughout and even put a ribbon on our car for Jude's birthday. Great service.

17 July 2021

sales

5

Always had a pleasant experience purchasing a mini and this time was first class

13 July 2021

sales

5

Diego made the test drive, finance and ordering easy and stress free.

12 July 2021

service

5

Very helpful staff

11 July 2021

sales

5

contents provided matched what was said on the tin

11 July 2021

service

5

Customer service excellent

07 July 2021

service

5

Always top service.

05 July 2021

sales

5

Very happy, love my new car, Diego talked me through everything, never felt pressured

05 July 2021

service

5

Claire Rogerson and Melanie went out of their way to help

04 July 2021

service

5

The work that was needed was completed and done on time.

01 July 2021

service

5

Always perfect service

28 June 2021

sales

5

Great experience, they went above and beyond

28 June 2021

service

5

Very helpful and polite staff.

27 June 2021

sales

5

Carly was attentive and efficient throughout.

27 June 2021

sales

5

My new car was ready when I was told it would be and taking collection of it on the day was simple

21 June 2021

service

4

Quick turnaround both pre and post service. No hidden extras.

21 June 2021

service

5

Efficient. Followed a safe and secure system to minimise contact and followed C19 restrictions. It was better than usual - no waiting around in a queue or while they finish washing your car. Was in and out.

21 June 2021

service

5

Go above and beyond to help

21 June 2021

service

5

They turned the distress of buying a second hand mini (from a small Independant garage) with major problems into a much calmer situation, they put our concerns at rest by checking the car over and we would not take the car to any other garage now.

19 June 2021

service

5

From start to finish of my car going in for MOT and service all went smoothly

18 June 2021

service

5

On time professional throughout

17 June 2021

service

5

Helpful in offering a solution to my request and preparing an attractive quote for trade-in and purchase.

16 June 2021

service

5

Professional, polite and an efficient service provided by the team

15 June 2021

service

5

Very pleased

14 June 2021

sales

5

It was simple straightforward process. Joseph Howard was very easy to deal with and was helpful.

14 June 2021

sales

5

My agent Rachel informed me regularly on the progress of my car at all times. On collecting my car she was very knowledgeable about all features and aspects of the mini. I have never received such a comprehensive experience from any other dealer.

13 June 2021

service

4

All completed, and happy with MOT pass. Pity the brake warning came up within a week.

13 June 2021

service

5

COVID restrictions well managed, clear instructions at the entrance on how to proceed, car handed back at agreed time having been cleaned.

13 June 2021

service

5

Easy to book service and got text and call to remind me near time. Dealt with immediately on arrival , just a couple of minutes to book in friendly smiling reception staff. Got call when car ready again served immediately with a smile on pick up.

12 June 2021

service

5

Easy drop off and collection with good communication

07 June 2021

service

5

Kept me me updated on time of service & when completed

30 May 2021

service

5

Very impressed with overall experience.Felt completely covid safe ...the staff were professional, attentive and efficient.The whole process was excellent.Thank you.

30 May 2021

service

5

I am happy with the service I have received and been happy with the work carried out by Mini Chester.

29 May 2021

service

5

They did a great job.

28 May 2021

service

5

Customer service and support was very good.

27 May 2021

service

5

Again very happy with all aspects of the service.

24 May 2021

service

5

Kept informed at all times.

22 May 2021

service

5

They carried out the service in the time they said they would to my satisfaction

18 May 2021

sales

5

No issues

18 May 2021

service

5

Couldn't have been better

16 May 2021

sales

5

Good communication

12 May 2021

sales

5

Paul (the salesman) kept me up to date every step of the way and the handover was comprehensive

10 May 2021

sales

4

Friendly staff

10 May 2021

service

4

Easy to drop off and collect. Dealing well with the Covid-19 regulations.

10 May 2021

service

4

They kept me informed they were courteous and provided a professional service.

09 May 2021

service

5

I am satisfied with the service I get, if I wasn't I wouldn't come back, but I am, and I do, come back. And I will be back again, being on my own I need a garage I can trust with my car, my experience has always first class. Thank you all PAM

08 May 2021

sales

5

Very friendly service

08 May 2021

service

4

Expectations re cost were set at the beginning, thank you!

07 May 2021

service

4.5

Everything went as expected