I merely needed help on setting the correct tyre pressures on my mini. This was done quickly and courteously. And this was without a reservation booking.

Sales Executive Diego Palumbo was extremely knowledgeable regarding the various options available to me and made the whole experience of purchasing a new MINI very enjoyable

Was an easy process and quick. I felt confident that they were keeping Covid precautions in place. Really great service.

Kept informed throughout the sale

Sales Exec really friendly and approachable (Carly Whiting), understood my needs and budget (wasn't

Staff are really good and go through everything with you, including sending you a video to watch

Constant updates were a great touch, I felt fully up to date with how it was progressing. Just the right amount enough to feel included but not over the top

Excellent friendly hassle free service by Diego

Repair carried out in a timely manner

because I was happy with the service

Rachel D'arcy was a star,unbelievably patient and thorough in her dealings with us - we must have been very trying but she was just lovely and never made us feel a nuisance.

Everything completed and satisfactory

Joe, Chris and Rachel were fabulous to deal with.

Rachel was very curteous, polite and extremely helpful.

I did not feel pressured in any way to purchase a vehicle. The experience was stress free and simple. Prompt delivery of the vehicle.

Safe environment with professional friendly staff

Easy to book all work carried out efficiently.

Service was on schedule

Good quick service & advice

Easy to book, quick efficient service

Good service with a friendly safe atmosphere.

All done speedily in these difficult times

Rachel Darcy the sales person was excellent to deal with !

No problems with arranging my service, excellent service at reception for booking in my mini especially with all the social distancing measures in place.

Good organisation, if a downside quite costly

Always friendly help staff and efficient

All went pretty well, customer service standard was high.

Nothing was too much trouble

It was a great experience from start to finish. Lots of care taken with current Covid regulations. Advisor saw me promptly and kept me informed of what was happening. They even gave me a loan car when additional parts were required.

Like the update on my iPhone as to the progress of the service etc and staff were very friendly

Carly went above and beyond

Very happy - lovely friendly staff (especially Carly) . Efficient delivery of exactly what I had asked for and excellent handover all whilst observing Covid social distancing !

Couldn't have done any more for me!

I would recommend Rachel wholeheartedly, good ambassador for your brand

Carly was knowledgeable, took her time and reassured me that all after sales questions could be directed straight to her.

Greeted on arrival and the new checking in system worked well

It was completed in the time they said.

Pick up and drop off easy - some delay waiting for final bill

It was professionally carried out.

Very efficient service provided

Was in for a recall and a problem on the car. All work carried out In a satisfactory manner with excellent communication and friendly staff. Can't fault.

All issues dealt with. Good efficient service

As above

System in place easy to follow and felt very safe.

the team at Halliwell Jones could not have done more to facilitate a smooth purchase and delivery; I was kept informed at every stage and felt valued as a customer.

Well organised service centre

Repaired my car quickly. Efficient service from garage and kept updated about the repair of my mini.

Service was cheaper than expected/quoted

Again, all down to Rachel who made the purchasing experience a pleasure and we've bought several brand new cars but this was the best experience of all.

All work carried out well and to timescale described. Very good communication throughout